Εταιρεία
IT Support Engineer
Job Description
Are you a talented IT professional? ITQS is on the lookout for a passionate IT Support Engineer to join our dynamic team.
If you thrive in a collaborative environment and are ready to make a meaningful impact, we want to hear from you!
Why ITQS? At ITQS, we believe in fostering a collaborative and innovative work environment. Our team is dedicated to proactive IT & client satisfaction. We offer not just a job but a platform for your professional growth, with opportunities to evolve as long as you put your heart to it.
Ready to take the next step in your IT career? Apply now.
Important note: On-site (ITQS HQ), full-time, attractive remuneration, potential for growth within the company
The successful candidate will:
- Provide technical support, either on site or remotely, to help set up systems or resolve issues
- Install, configure and maintain computer & network equipment, operating systems and applications
- Troubleshoot system, network & application problems, diagnosing and solving hardware or software faults
- Assist with the roll-out of new services and applications
- Take ownership of clients’ problems, communicating progress and following through to ensure complete resolution
- Log enquiries with descriptions of issues, progress and solutions
Required qualifications:
- Degree in Computer Science or equivalent experience
- Experience in troubleshooting common IT problems
- Working knowledge of common information technologies & Cloud concepts
- Experience in deployment, administration & troubleshooting of Microsoft technologies (Windows, AD, SQL, Azure, Office365)
- Experience on virtualization platforms (VMware, Hyper-V, Proxmox, KVM)
- Excellent command of the English language both written & spoken
- Minimum 2 years of experience in technical support positions
- Completed military obligations
- Driving license
Other desired qualifications:
- Experience on Networking & Security solutions
- Certifications (Microsoft, VMware)
- Experience with Apple operating systems
- Experience with Internet Telephony (VOIP) solutions
- Experience in the Maritime sector
Personal Characteristics
- Customer-oriented attitude & excellent communication skills
- Attention to detail and strong sense of responsibility
- Excellent analytical and problem-solving skills
- Strong work ethic
- Ability to prioritize and manage several open issues
- Ability to work effectively & efficiently with others or individually
- Able to communicate complex concepts to a general audience
- Solid listening and enquiring skills in combination with the ability to interact confidently with clients to establish what the problem is and explain the solution
- Enthusiasm for continuous learning
Benefits:
- Competitive salary tailored to each candidate’s skills and experience, bonus & benefits
- Continuous improvement & training
- Friendly & stable work environment with potential for professional advancement
If you are interested in joining our team, please send us your detailed CV in order to arrange a personal meeting (hr@itqs.gr).
Your personal information and application to this job posting will be kept strictly confidential.
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